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Privacy Policy

Effective date: March 23, 2026

Phase Group LLC(“Phase Group,” “we,” “us,” or “our”) operates the website https://phase-group.com(the “Site”). This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

1. Information We Collect

Information you provide directly

  • Contact and inquiry data — name, email address, phone number, business name, and any details you submit via our contact forms, booking links, or the AI chat interface.
  • Strategy call details — notes or information shared during a discovery or strategy call.

Information collected automatically

  • Usage data — pages visited, time on site, clicks, scroll depth, and referral source, collected via analytics tools (e.g., Google Analytics, PostHog).
  • Device and browser data — IP address, browser type and version, operating system, and screen resolution.
  • Cookies — small text files placed on your device to improve functionality and analyze traffic. See Section 5 for details.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule strategy calls
  • Deliver, manage, and improve our services
  • Send relevant follow-up communications (you can opt out at any time)
  • Analyze site performance and optimize the user experience
  • Comply with applicable laws and legal obligations

We do not sell your personal information to third parties.

3. How We Share Your Information

We only share your information in the following limited circumstances:

  • Service providers — third-party tools we use to operate the Site and deliver services (e.g., CRM platforms, scheduling tools, email providers). These providers are contractually required to protect your data.
  • Legal requirements — if required by law, subpoena, or to protect the rights and safety of Phase Group or others.
  • Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact and inquiry records are typically retained for up to 3 years unless you request deletion earlier.

5. Cookies

We use the following types of cookies:

  • Essential cookies — required for the Site to function correctly.
  • Analytics cookies — help us understand how visitors interact with the Site (e.g., pages viewed, session duration).

You can control or disable cookies through your browser settings. Disabling cookies may affect some site functionality.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications at any time
  • Lodge a complaint with a data protection authority (if you are in the EU/EEA)

To exercise any of these rights, contact us at privacy@phase-group.com.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

8. Children's Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Phase Group LLC
privacy@phase-group.com
https://phase-group.com